Technology & Social Media

This draft chapter has been published by Edward Elgar Publishing in 'Handbook on Transport and Urban Planning in the Developed World' edited by Michiel Bliemer, Corinne Mulley and Claudine J. Moutou, published in 2016’. 

The draft chapter can be accessed here

Improving the Passenger Experience

This article was published in 'Tramways & Urban Transit', November 2011

It can be accessed here